TLDR: Koan does not own your data, nor do we sell it to others or use it for advertising. We will never read or access your private notes without written or verbal consent - it's your data, period.
Shenzhen Poplab Technology Co. Ltd.(“Koan,” “we,” “us,” and “our”) provides an all-in-one space allowing our users to write, collaborate, and get organized. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you.
Scope
This Privacy Policy covers the personal information we collect about you when you use our products or services, or otherwise interact with us, including on our mobile applications (“Apps”), and our related online and offline offerings (collectively, the “Services”). This policy also explains your choices surrounding how we use your personal information, which include how you can object to certain uses of the information and how you can access and update certain information.
We collect personal information when you provide it to us, when you use our Services, as further described below.
A. Information You Provide to Us
Account Creation: When you create an account or otherwise use the Services, we collect information such as your name, email address, and an optional profile photo.
Your Communications with Us: We collect personal information from you such as email address, or mailing address when you request information about our Services, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.
Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
Interactive Features: We may offer interactive features such as chat and messaging services, and social media pages. We and others who use our Services may collect the information you submit or make available through these interactive features. Any content you provide via the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you understand that the personal information provided by you may be viewed and used by third parties for their own purposes.
B. Information Collected Automatically
Usage Data: We collect and log Internet or other electronic network information on how you and others access and use Koan,
Analytics: We may also use third-party service providers to collect and process analytics and other information on our Services. These providers are bound by their Privacy Policies to safeguard that information.
We use your personal information for a variety of business purposes, including to:
Provide the Services or Requested Information, such as: